Quality Certification

SMAT is certified on international level according to UNI EN ISO 9001 and is able to certify that the services supplied comply to European and world standards..
The company constantly monitors all processes and services with the objective of ensuring:

• satisfaction of customers’ expectations
• cost-benefit ratio optimisation
• process and procedure synergies and simplifications
• quality and constant improvement of the integrated water service
• reclaiming and protection of water resources

Aware that quality is a defining factor in integrated water services, SMAT carefully and timely monitors all process steps, every day and by punctually applying the quality management system.