Società Metropolitana Acque Torino S.p.A.

SMAT Group

Privacy Notice

The "data controller"

The data controller is Società Metropolitana Acque Torino S.p.A. whose head offices are in Corso XI Febbraio 14, 10152, Torino, Italy.

Data processing place

SMAT offices - Corso XI Febbraio 14, 10152, Torino, Italy.

Processed data types

Navigation data

The computer systems and software procedures in charge of the website’s operation acquire, during their normal operation, some personal data the transmission of which is implicit in the use of internet communication protocols.

This information is not collected in order to be associated to identified data subjects, but due to its nature can, by means of processing and integration with data held by third parties, allow users to be identified.

This category includes the IP addresses or domain names of the computers used by the users to connect to the website, URI (Uniform Resource Identifier) form addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (done, error, etc.) and other parameters concerning the user’s operating system and computer environment.

These data are used with the sole purpose of obtaining anonymous statistical information concerning the use of the site and to check its correct operation. These data can be used to ascertain responsibility in the case of malicious access to the detriment of the website.

Data supplied voluntarily by the user

The optional, explicit and voluntary dispatching of electronic mail to the addresses indicated in this website entails the subsequent acquisition of the sender’s address, necessary in order to reply to the requests, and also any other personal data contained in the message.

Specific concise information concerning personal data shall be cited or visualised in the web pages dedicated to particular services on request.


No personal data concerning users are intentionally acquired by the website through cookies.

Cookies are not used to transmit information of a personal nature, nor are user-tracing and identification systems (the so-called “persistent cookies”) used.

Voluntary data supply

Excepting for that specified for navigation data above, the user is free to provide personal data contained in the request forms or other documents in the “Contracts” section to request the dispatching of informative material or other communications.

Failing to submit personal data may make it impossible to process the request.

Data processing methods

Personal data are processed using manual and computerised means according to logics closely connected to the purpose for which they were collected and however in manner so as to guarantee security and confidentiality in compliance with the abovementioned law.

Data subject’s rights

The subjects may contact the data controller to check, integrate, update their data and/or practice their rights pursuant to Art. 7 of the Code. Specifically, subjects may oppose to the proceeding of their electronic mail address for direct sales or marketing purposes.